Wednesday, April 2, 2014

Yelp claims the filter is worth it because they are popular

Yelp has this "defense" that even though the filter doesn't always work, it must be worth it since they are a popular company. 

They say if they weren’t doing things right, people wouldn’t support them and they wouldn’t be popular. 


I have 3 points about this. 

1 - Just because you are a popular company doesn't mean you let the filter keep doing bad things. Especially when you admit the filter doesn't always work. 

2 - Just because people support you and your popular, doesn't mean your doing things right. You don't keep hurting people because you are popular and have support. 

3 - Did it ever occur to Yelp that maybe some people don't know all the details of how Yelp works or what Yelp is doing? Or maybe some people don't think it's a big deal or care?

These are legit points. And Yelp does not have legit answers.

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