I have explained in detail how evil Yelp is. And I have explained how they hurt owners livelyhood and reputation.
And it affects owners.
They feel so helpless and frustrated that they start checking their Yelp listing everyday. They check to see if there is a new review or if a review got filtered out. It becomes an obsession for them. They stress and worry about what Yelp has done, or might do, to their buisness. There on the computer everyday.
They try to figure out how to make things better. They go to other websites and try to get information on how to contact Yelp or how to make things better.
They try to find help or advise. You don't know how many hours a day an owner is on the computer because of Yelp. You don't know how many days, weeks, months, and years, an owners has wasted becasue of Yelp. You don't know how many times an owner is online for hours straining their eyes on the computer. You don't know how much time an owner has wasted because of Yelp.
Some of you may think it's stupid or funny. But imagine you had your own buisness and Yelp hurt your livelyhood or reputation? Imagine all the hard work you put into your buisness was going down because of Yelp. Imagine if all the things that I have written about on this blog happened to you? How would you feel?
So before you judge, try to understand. It frustrates and annoys some people. Some owners get desperate. And they try to find ways to get fake positive reviews.
Go to that article if you want to know more about it.